Account Manager (Southern Ontario)

Do you want to play a key role in driving the growth, development, and positive impact of an ambitious healthcare scale-up? As a dynamic Account Manager, you will be the face of Momo Medical for healthcare organizations in your region, working with your team to expand our impact. We are looking for an Account Manager for the Southern Ontario Area.

Who is Momo?

Momo Medical is a fast-growing and ambitious scale-up, tackling one of the biggest societal challenges: the future of elderly care. Over the next 10 years, the demand for care will double, while 30% of the current workforce will retire. Our innovative solutions aim to reduce the pressure on healthcare workers while improving the quality of care. In short, enhancing the quality of life for LTC residents and creating higher job satisfaction for care professionals.

Headquartered in the Netherlands, we serve LTC homes in Europe and North America. As we branch out into Canada, we are building a local team of motivated professionals who are passionate about making a tangible difference in healthcare.

Most valuable aspects on the role

📋 You bring in new pilot projects with long-term care organizations, ensure they convert into long-term partnerships, and support their continued growth (40h/week).

🚀 You have at least 5 years of relevant experience, are persistent, and can communicate effectively at different levels within a care organization.
⭐ A competitive salary + a bonus for achieved results
😄 You spend 70% of the time in LTC homes, meeting with care homes across Southern Ontario, so you’ll be out and about most of the time.
💛 You contribute to better care for nursing home residents and help reduce the workload for healthcare professionals.

Your responsibilities

As an Account Manager at Momo, you are the face of Momo Medical for both existing and potential healthcare organizations. Your mission is successful when care professionals in your region are enthusiastic and the management team of a healthcare organization has signed a partnership. You build strong relationships with management teams within LTC organizations, leading to sustainable partnerships. This applies to both new and existing clients in your region. You act as a trusted partner at the management and executive level.

Your key responsibilities include:

• Acquiring new healthcare organizations by offering a free three to six-month pilot period. You proactively approach care organizations by phone, visits, and conferences. You engage with management teams and identify their core challenges.

• Launching and successfully completing pilot periods, ensuring that healthcare organizations are eager to continue working with us. You remain their main point of contact and involve key decision-makers throughout the process.

• Expanding existing relationships by maintaining and strengthening partnerships with key accounts, aiming to scale our solution across Long-term care homes.

• Being on the road 70% of the time to meet with management teams of care homes across Southern Ontario.

• Continuous learning and development – At Momo, we value growth. This means giving and receiving feedback, embracing mistakes as learning opportunities, sharing your ideas, thinking strategically about Momo’s growth, and working proactively on your own development.

Who are you?

• 5-10 years of relevant experience, preferably in a broad role where you were responsible for the entire commercial process (ideally in a startup, scale-up, or SaaS company), or in a registered position in an LTC facility. 

• You work in a structured and organized manner. You proactively maintain an up-to-date sales funnel, plan consistent and timely follow-ups with care homes, and manage your daily schedule with clear priorities and discipline.

• You are flexible, hands-on, and ready to pave the way. Momo is new to Canada, and we’ve just started to build a local team. You are confident, love challenges, and eager to adapt and continue learning. 

• You are able to communicate with different layers in an LTC organization, from executives to frontline care professionals. You are comfortable interacting at the management level, engaging with executives and location managers in a clear yet tactful manner (the healthcare sector has its own unique dynamics). 

• You are an active listener and curious: What are their challenges? What does this organization need? And how can we collaborate to solve the biggest challenges in elderly care?

• It’s a pre if you have a network in the long-term care industry.

Why join Momo Medical

• You want to use your skills and experience to make a visible impact in elderly care in Canada.

• You thrive in a fast-growing scale-up where no two days are the same.

• You enjoy working with enthusiastic and talented colleagues towards a shared goal while having fun along the way.

  What we offer:

• Make a real impact on healthcare workers through an innovative solution.

• Full-time 1-year contract with the intention to extend, travel expense reimbursement, and flexible employee benefits plan.

• Salary: 70,000 - 100,000 CAD (based on 40h) + performance-based bonus, depending on experience and qualifications.

• Since we are developing the product in the Netherlands: an annual trip to the Netherlands to see your colleagues overseas!